A washer that agitates normally but won't spin — or spins weakly — leaves clothes saturated. The spin cycle removes roughly 80% of the water from a load, so when it fails, drying time triples or more.
The most common cause we see is broken suspension rods. These rods support and stabilize the drum during the spin cycle; when one or more break, the tub drops out of balance, and the machine's sensors cut the spin cycle short to prevent damage. You may hear loud banging or notice the drum sitting unevenly before the spin issue appears.
Other causes depend on washer type. On top-loaders, a worn drive belt or failed motor coupling prevents the motor from transferring power to the drum. On front-loaders, a faulty door latch signal or worn motor brushes are common culprits. A severely unbalanced load can also trigger an automatic spin cutoff — run a spin-only cycle with an empty drum to rule this out before calling.
Our technician identifies the specific failure point and replaces the component. Suspension rod replacement and drive belt repair are common same-visit fixes.