Water leaking from a refrigerator can appear inside the unit (pooling on a shelf or in the crisper), underneath the refrigerator, or in both places. Where the water appears narrows down the cause significantly.
Water pooling inside the refrigerator — especially in the fresh food compartment — almost always indicates a clogged defrost drain. During the automatic defrost cycle, water drips off the evaporator coils and should flow down a drain tube to the drip pan below the unit. When San Diego's hard water deposits clog this tube, water backs up and overflows into the refrigerator interior. Clearing the drain resolves the leak.
Water underneath the refrigerator points to the water inlet valve (the supply connection for ice maker and dispenser), a cracked ice maker fill tube, or an overflowing drip pan. Our technician identifies the leak source, traces it back to the cause, and repairs the affected component.